Better Business Bureau serving Greater Maryland announces the addition of nine new members to its 2013-2014 board of directors. After completion of a half-day BBB Board Orientation this week, the new members, who were elected in September or are serving partial terms, are now ready to assume their role with the Baltimore-based organization.
The new leadership team, along with senior board members, will oversee BBB’s policies and performance. This includes developing a strategic plan to guide the organization in achieving its mission; approving personnel policies; ensuring legal and ethical integrity; and providing financial oversight.
“As an organization committed to building a trustworthy marketplace, I am confident in each member’s ability to help strengthen BBB’s programs and services throughout the state,” said Angie Barnett, president/CEO, BBB serving Greater Maryland. “They have each demonstrated solid leadership skills, diverse expertise and most importantly, a commitment to ethics, transparency and fair business practices.”
John T. Martindale, CEO of Brothers Services Company, was architect of the company’s expansion over two decades from a single roofing crew to a diversified remodeler with nearly 100 employees serving more than 60,000 customers. Taking his company to become a previous Qualified Remodeler Top 500 business, Martindale possesses a wide knowledge of best practices and keen insight into business leadership and customer service. He has served on many boards including the Owens Corning National Advisory Board and the Home Builders Association of Maryland Remodelers Council.
Headquartered in Baltimore, BBB | Greater Maryland is a non-profit organization serving 18 Maryland counties and Baltimore City. In 2012, BBB provided over 1.1 million Business Reviews and handled over 7,000 marketplace disputes. BBB is supported by Accredited Businesses that have passed a comprehensive review, met BBB’s Standards for Trust and agreed to the organization’s Code of Business Practices governing sound advertising, selling and customer service practices that enhance customer trust and confidence in business. For more information please contact your BBB at 410-347-3990 or visit bbb.org.