When a group of friends embarked on a journey to completely change how home improvement services treat customers, they had no idea just how much it would impact the lives of thousands of Maryland residents.
Nearly 40 years ago, a group of friends – who were more like brothers – noticed a stigma associated with contractors in the remodeling industry. With home improvement projects being few and far between for homeowners, contractors had little incentive to treat their customers with integrity, which led to high-pressure sales tactics and pricing schemes. We set out to break the cycle, and it all started with one roofing crew.
In 1985, Brothers Roofing Company was established with a handful of employees, and by the early 90’s, a singular crew expanded to 50 employees and Brothers became a household name in Maryland. In 2000, the company rebranded to Brothers Roofing and Exteriors with the addition of siding and gutter services and saw a steady stream of growth in the years that followed as we introduced more exterior services, including windows, and doors. With an emphasis on superior customer service, and tens of thousands of Maryland homeowners served by 2005, we rebranded once more to become Brothers Services Company, officially making “Service” our middle name. In 2010, our 25th anniversary, the owners memorialized The Brothers Way, our long-standing guiding principles that drives our focus on delivering an exceptional customer experience. The following year, Brothers expanded into interior remodeling services with an emphasis on kitchen and bathroom remodels.
Brothers Services represents a new breed of home improvement company. We serve the whole home, not just its parts, and raise the bar for other contractors by showing customers that they deserve to be treated with honesty, transparency, and respect. We understand that trust is earned, and that’s exactly what we set out to do with every homeowner we serve.
When you choose to work with Brothers, you are choosing to work with a team of incredibly talented designers, master tradespeople, Field Quality Managers, and experienced sales consultants. Through friendly support, quality material sourcing, and incredible craftsmanship, we have won the hearts and trust of tens of thousands of Maryland residents with no intention of slowing down.
As a direct result of our unmatched level of customer service and industry leading quality, we have been recognized as a premier remodeler through numerous industry and business awards. In 2017, Brothers Services was named the Baltimore Area’s Most Recommended Remodeling Company by WBAL’s independent market research firm, and won the Better Business Bureau’s Torch Award for Business Ethics. Brothers has consistently been ranked the #1 full-service remodeler in the Baltimore metro area by Qualified Remodeler Magazine, and for 5 consecutive years we have been recognized as a Top Workplace by The Baltimore Sun.
We offer everything from large exterior jobs like roof and siding replacements to interior projects such as kitchen and bathroom remodels, and all the smaller projects in between. A few years ago we introduced a more affordable bathroom remodel option, an One Day Bath Transformation, and recently our expert electrical and plumbing teams have started offering their services without requiring a full remodel. We have an amazing team at Brothers, and together with your home projects and continued support, there’s nothing we can’t create for you and your family.
Taking the time to scope your project correctly, doing what we say we are going to do, and standing behind our workmanship aren’t revolutionary concepts. The difference is we work hard to live those values. We believe it’s the right way. It’s “The Brothers Way.”
You won’t find hard sells or cut corners here. We are committed to providing you with the best possible solution at a fair price.
We listen to you, our customers, and each other. Our processes ensure that we provide you with a seamless experience.
Our unique process which uses proprietary technology means that we get projects completed accurately and much faster than others, minimizing the impact on your family.
We build trust project by project by showing up on time, acting professionally, communicating effectively, and keeping our promises.
Our employees take responsibility, and our Field Quality Managers double check every detail. We don’t leave your project until you are completely satisfied.
Check out our past projects to see what could be possible for your home when you work with Brothers.
Brothers Services earns five stars from us. The reps for this company and the crew were outstanding. They were all professional, courteous and did a fantastic job. This was an excellent job. from start to finish. I recommend them to everyone!
I was impressed with the timely manner of people getting back to me, which meant a lot. When the sales representative came over to go over the details, I told the manager the cost I was quoted that included everything, but I didn’t realize if there was extra work that needed to be done, it would be added to the quote. The manager was so kind and said you will pay the price you were quoted, and I really appreciated that. The job foreman was so knowledgeable and patient with me. He said if I have any problems to call him on his cell. They stand by their work and addressed any problems that I had, which meant a lot to me.