GuildQuality’s 2015 Guildmaster Award Honors Brothers Services
Brothers Services Company in Hampstead, MD, has been awarded a 2015 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Brothers Services Company was selected as one of the over 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Brothers Services Company achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
Click here for more on the Guildmaster Award and qualifications.